Refund Policy

Last Updated: March 10, 2025

Thank you for purchasing from PineScript Market. Please read our refund policy carefully before making a purchase, as it outlines our approach to refunds for our digital products.

No Refund Policy

Due to the digital nature of our products and the potential for abuse, we do not offer refunds on any purchases made through PineScript Market. Once a purchase is completed, it is final and non-refundable.

Rationale for Our Policy

Our no-refund policy exists for the following reasons:

• Digital Product Nature: Our products are digital goods that can be downloaded or accessed immediately after purchase. Once delivered, they cannot be “returned” in the traditional sense.
• Intellectual Property Protection: Our indicators and tools represent significant intellectual property that could be copied or misused if a refund system were abused.
• Prevention of Abuse: Unfortunately, the digital product industry experiences high rates of fraud where customers purchase products, copy them, and then request refunds.

Pre-Purchase Considerations

To ensure you make an informed purchase decision, we recommend:

• Thoroughly reviewing all product descriptions, features, and requirements before purchasing
• Watching any available demo videos or tutorials
• Contacting our support team with any questions about functionality or compatibility
• Understanding that trading indicators are tools to assist your trading decisions, not guaranteed profit systems

Technical Support

While we do not offer refunds, we are committed to providing excellent technical support for our products. If you experience technical issues with any of our indicators or tools, please contact our support team, and we will work diligently to resolve the issue.

Exceptional Circumstances

In rare cases where a product is demonstrably non-functional and cannot be fixed through technical support, we may, at our sole discretion, offer an alternative solution such as a product exchange or account credit. These situations are evaluated on a case-by-case basis.